Behavioral Health
MetroPlusHealth’s Behavioral Health services offer support for members dealing with mental health or substance use challenges. Our program includes counseling, therapy, crisis help, and ongoing treatment to promote emotional well-being. With trusted providers across New York City, MetroPlusHealth makes quality behavioral healthcare affordable, accessible, and easy to use.
Whole Healthcare for Whole People
We work directly with our behavioral health providers so that all of our doctors and specialists can provide their patients with a full range of seamless, coordinated care. MetroPlusHealth also offers the following services:
Credentialing and contracting
Crisis call center
Utilization management that includes member appeals
Claim adjustments and payment
24-hour clinical coverage
Case management
Care coordination
The Importance of ACEs
Adverse childhood experiences (ACEs) are stressful or traumatic events, ranging from neglect to violence and abuse, that occur during childhood and are common across population groups. Research shows that ACEs are strongly tied to brain development and a wide range of health problems throughout a person’s life, from living in poverty to suffering domestic violence. There are, however, protective factors, too: supportive relationships, a healthy lifestyle, economic support, and quality childcare and education to name a few. Learn more about ACEs in a variety of languages here.
Helping You Help Your Patients
We’re here to provide you with the tools, training, resources, and more that you need to offer your patients whole person behavioral healthcare.